Background
Cater Clean 24 Seven were contacted by a customer dissatisfied with their current duct cleaning supplier. The client requested an audit inspection to assess the cleanliness and functionality of their kitchen extract systems. The customer’s primary concern was maintaining a clean and safe environment, critical for their business operations.
Initial Assessment of Duct Cleaning
Site Inspection
Our team conducted a thorough audit of the kitchen extract systems. The inspection revealed significant accumulation of grease in the ductwork, posing a high fire risk. We provided a detailed quotation for the required duct cleaning services.
Risk Assessment
The risk assessment highlighted dangerously high and flammable levels of grease in crucial areas. Immediate action was essential to mitigate potential hazards.
Client Consultation
Upon reviewing the assessment, the client agreed that urgent duct cleaning was necessary. We scheduled the cleaning during the client’s Christmas closure to minimise operational disruption.
Duct Cleaning Challenges Faced
Lack of Access to Ductwork
One of the primary challenges was the limited access to the ductwork. To address this, we had to install new access doors in multiple areas. This task was complicated, requiring custom-manufactured doors to fit the existing system’s specifications.
Existing Damage to Ductwork
Our inspection revealed damage to parts of the ductwork, which contributed to odour leaks near the Air Handling Unit (AHU). We developed a repair plan and coordinated with specialist contractors to fix the damaged areas.
Time Frame
The entire project, including kitchen extract cleaning and repairs, had to be completed during the client’s winter shutdown, adding a layer of time pressure to ensure everything was done promptly and efficiently.
Cleaning Process
Site Preparation and Safety Measures
We began by preparing the site, covering kitchen equipment to protect it from contamination and ensuring all team members used suitable personal protective equipment (PPE).
Installation of Access Doors
We installed new access doors to the ductwork, using cutting equipment to create openings and fitting the custom-manufactured doors securely.
Duct Cleaning, Removal, and Disposal of Grease
Our team performed a comprehensive duct cleaning of the system, removing and disposing of accumulated grease in accordance with environmental regulations. This step was crucial in reducing fire risks and restoring system efficiency.
Kitchen Clean Down
After completing the kitchen extract cleaning, we thoroughly cleaned the kitchen area, ensuring no debris or contaminants were left behind.
Final Checks
We conducted final checks to confirm that all systems were operational. This included running the fan, turning on the gas, and verifying the functionality of all kitchen equipment.
Results
Restored Compliance and Confidence
Our intervention, including duct cleaning, restored the kitchen extract systems to compliance with industry standards, significantly reducing fire risks and enhancing operational safety.
Customer Satisfaction
The client expressed high satisfaction with our services, appreciating our attention to detail and the efficient resolution of their issues.
I am very impressed with 24seven team, starting from booking the dates, the way guys carried out the cleaning till receiving cleaning reports. Thank you for job well done.
Post-Clean Report & Certification
We provided a comprehensive post-clean report and certification, documenting the duct cleaning process and confirming compliance with all relevant regulations.
Conclusion
This case study demonstrates Cater Clean 24 Seven’s commitment to excellence and our ability to address complex challenges. By delivering high-quality duct cleaning services within a tight timeframe, we ensured our client’s kitchen extract systems were safe, compliant, and fully operational. Our expertise in handling such projects solidifies our reputation as a trusted partner in the industry.
For further information on our kitchen extract cleaning and duct cleaning please contact us on 02036408247 or email us at [email protected]