When founding Cater Clean 24 Seven in 2010 we had one simple goal for our specialised kitchen duct cleaning company, we wanted to provide our clients with a bespoke ductwork cleaning service underpinned by a comprehensive reporting process.
This has been designed to exceed the current legislation set by BESA (the industry regulator) and to revolutionise the cleaning methods and auditing practices of the duct extract cleaning industry.
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Duct Cleaning Experts
With over 60 years of specialist duct cleaning and catering experience we wanted a fresh approach starting with the site survey. We provide our clients with a dedicated proposal of the kitchen extract duct work clearly identifying the number of access hatches and their locations, kitchen duct canopies and a drawing of the ductwork system.
We have also developed a quoting system that links to our CRM management system allowing our surveyors to visit your site, carry out the kitchen duct survey on smart technology which when complete will send a kitchen duct cleaning proposal to our clients quickly and efficiently.
Kitchen Duct Cleaning Challenges
Kitchen ductwork cleaning presents many operational challenges, most contractors still operate a manual operation with operatives sent into the duct and duct risers which sometimes requires dismantling flue systems to access and remove the compact grease and carbon which collects on the surfaces of ducting walls and extract risers. Ductwork can rise up over several floors to exhaust safely so Cater Clean 24 Seven was not prepared to just carry on with current methods wanting a safer and more efficient solution.
For this reason we developed a mechanical and chemical cleaning process which allows our operators to work safely and efficiently without having to abseil inside or take down the kitchen ductwork riser ensuring we can safely manage your complete extract system from start to finish.
Kitchen Ductwork Cleaning Legislation – Fire & Risk Insurance Certificate
One of the most important legislative responsibilities for any building manager or owner is the fire and risk insurance certificate. Managing your kitchen ductwork cleaning and providing documented proof that the complete kitchen duct system is clean and fire regulation safe is paramount. In line with our fresh approach to ductwork cleaning we wanted a duct cleaning report that fully exceeded any current BESA requirements.
Our early reports started out as manual tick and sign sheets with separate photographic evidence. Realising very early on that this method placed too much responsibility on the operatives and could be unreliable, a solution was required and found by our Operations Director. We decided to create an app which is easily operated on smart devices combining work instructions with photographs, the team leaders have all the rams, work instructions and sign off documentation available on the app. It also includes the before and after photographs of the kitchen ductwork system. The operative enters the information in sequence as the job progresses, this is uploaded every 15 minutes, and this allows our senior management to log in remotely and view the images.
On completion the report is automatically sent to the operations team at our head office for compiling into a detailed report then emailed straight to our customers inbox.
We developed this programme in partnership with some of our largest clients to ensure it met their very exacting requirements, from the initial concept we have continued to improve the system by adding more content to exceed even further current BESA kitchen ductwork legislation.
If you would like to sleep easier knowing you can have confidence and security in your kitchen duct cleaning contractor and with the potential to lower your insurance premium then please contact us on 0870 300 3232.