Insurance companies take fire risk seriously—and so should you. If a fire breaks out in your kitchen, your insurer will immediately ask to see your Kitchen Extract Cleaning records. These records need to prove that you’ve taken every step to reduce fire hazards through regular and professional cleaning.

At Cater Clean 24 Seven, we make sure your extract system cleaning stands up to scrutiny and keeps your insurance policy secure.


1. Provide Proper Certification

Insurance companies expect clear proof that your Kitchen Extract Cleaning follows recognised industry standards. In the UK, that means full compliance with NAAD21 guidelines and TR19, which cover the cleaning and maintenance of commercial kitchen ventilation systems.

Why it matters:
If you can’t provide valid certification, your insurer may argue that you failed to manage fire risks. That could put your entire claim in jeopardy.

We issue full, NAAD21and TR19 compliant certificates after every clean, giving you the documentation you need to stay protected.


2. Include Photographic Evidence of Kitchen Extract Cleaning

Insurers don’t just want paperwork — they want to see exactly what your cleaning team did. That’s why detailed, time-stamped photos are essential.

A professional Kitchen Extract Cleaning report should include:

  • Clear before-and-after images of filters, ductwork, canopy, and fans

  • Time and date stamps on every photo

  • Notes on all cleaned sections, plus any inaccessible or problematic areas

  • Observations on system condition and hygiene risks

We include high-resolution photographic reports as standard. This gives you visible proof of compliance — and keeps insurers confident in your risk management.


3. Stick to the Right Kitchen Extract Cleaning Frequency

Your cleaning records should also show that you’re maintaining your extract system at the correct intervals, based on how often your kitchen operates:

  • Heavy use (12–16 hrs/day): Every 3 months

  • Moderate use (6–12 hrs/day): Every 6 months

  • Light use (2–6 hrs/day): Every 12 months

We help you set up a cleaning schedule that fits your operation and keeps you compliant — no missed cleans, no gaps in your records.


4. Show Access and Maintenance Improvements

Insurance assessors also want to see that your system allows safe and thorough cleaning. That means installing the right access panels and carrying out necessary maintenance.

We go beyond cleaning. Our team installs access panels and advises on improvements that make future cleans easier, safer, and fully insurable.


Final Thoughts

You can’t afford to overlook your Kitchen Extract Cleaning records. Without proper certification and visual proof, your insurance claim could be delayed — or denied altogether.

When you work with Cater Clean 24 Seven, you get more than just a clean. You get compliance, peace of mind, and full protection against fire risk.

For further information on our kitchen extract, duct cleaning and kitchen ventilation cleaning please contact us on 0203 6408 247. Alternatively email us at [email protected]